M.COM PART 2 ORGANISATIONAL BEHAVIOUR MCQ

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ORGANISATIONAL BEHAVIOR

MCQ QUESTION BANK

 

M.COM PART 2 ORGANISATIONAL BEHAVIOUR MCQ

25.          Which of the following is / are not a method of managing stress

a.            Time management

b.            Supervisor training

c.             Role Analysis techniques (RAT)

d.            Rorschach test

ANS: D

 

26           refers to the negotiation or an agreement between two groups

a.            Contracting

b.            Co-opting

c.             Pressure tactics

d.            None of these

ANS: A

 

27.          Which of the following methods is/are used to solve intergroup conflicts indirectly

a.            Avoidance

b.            Encouragement

c.             Bargaining

d.            All of these

ANS: A

 

28.          Which of the following is / are not direct method to solve intergroup conflicts

a.            Problem solving

b.            Domination by the management

c.             Removing key figures in conflict

d.            Persuasion

ANS: D

 

29.          A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily.

a.            Organizational development

b.            Organizational change

c.             Organizational culture

d.            Organizational conflicts

ANS: A

 

30.          Which of the following is/are OD intervention techniques

a.            Sensitivity training

b.            MBO

c.             Quality of work life

d.            All the above

ANS: D

 

31.          Which of the following is NOT an important issue relating to goal-setting theory?

a.            Goal specificity

b.            Equity among workers

c.             Feedback

d.            Defining the goal

ANS: B

 

32.          Behaviour, power, and conflict are central areas of study for      .

a.            sociologist          

b.            Anthropologists

c.             Social psychologists       

d.            Operations analysts

ANS: A

 

33.          When a bank robber points a gun at a bank employee, his base of power is:

a.            Coercive             

b.            Punitive

c.             Positional           

d.            Authoritative

ANS: A

 

34.          The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization?

a.            A postal service interaction         

b.            A brainstorming session

c.             A nominal discussion     

d.            An electronic meeting

ANS: D

 

35.          What do we call it when we judge someone on the basis of our perception?

a.            Stereotyping     

b.            Categorizing

c.             Halo effect        

d.            Prototyping

ANS: A

 

36.          Shobha is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Shobha most likely using?

a.            Contrast effect 

b.            Halo effect

c.             Stereotyping     

d.            Projection

ANS: D

 

37.          Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is likely to have a(an):

a.            Internal locus of control

b.            External locus of control

c.             Core locus of control      

d.            High emotional stability level

ANS: A

 

38.          Raju believes that men perform better in oral presentations than women. What shortcut has been used in this case?

a.            The halo effect

b.            The contrast effect

c.             Projection

d.            Stereotyping

ANS: D

 

39.          Mr. Manoj, Manager ABC Company found that skills of workers and machinery used by them as compared to the competitors in the market are obsolete within a year, which type of challenge ABC Company is facing?

a.            High Quality and Low Quality     

b.            Globalization and Culture

c.             Rapid Pace of Change    

d.            Multiple Stakeholders

ANS: C

 

40.          According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess skills.

a.            Technical            

b.            Leadership

c.             Problem-solving              

d.            Conceptual

ANS: D

 

41.          What sort of goals does Management By Objectives (MBO) emphasize?

a.            Tangible, verifiable and measurable

b.            Achievable, controllable and profitable

c.             Challenging, emotional and constructive

d.            Hierarchical, attainable and effective

 ANS: A

 

42.          Today’s managers understand that the success of any effort at improving quality and productivity must include .

 a.           Quality management programs

b.            Customer service improvements

c.             Employee's participation

d.            Manufacturing simplification

ANS: C

 

43.          Which of the following would be least likely to pose a barrier to cross-cultural communications?

a.            Tone difference

b.            Word connotations

c.             Political correctness

d.            Differences among perceptions

 ANS: C

 

44.          Which of the following theory is proposed by Clayton Alderfer?

a.            Theory X and Theory Y  

b.            Hierarchy of Needs

c.             ERG Theory       

d.            Theory

ANS: C

 

45.          Concept of MBO was introduced by:

a.            Peter. F.Drucker

b.            Mary Parker

c.             Henry Fayol

d.            Philip Kotler

ANS: A

 

46.          Mr. Sunil’s one-day salary was deducted because of his uninformed leave, as he was already warned about this behaviour. It is an example of which method of shaping behaviours?

a.            Reinforcement

b.            Positive Reinforcement

c.             punishment

d.            Negative Reinforcement

ANS: C

 

47.          While managing political behaviours in organization, the manager requires discouraging:

a.            Negotiation       

b.            Relationships

c.             Self interest       

d.            Dialogue

ANS: C

 

48.          People with which type of personality trait commonly make poor decisions because they make them too fast?

a.            Type As

b.            Type Bs

c.             Self-monitors

d.            Extroverts

ANS: A
 

49.          Which of the following is an environmental force that shapes personality?

a.            Gender

b.            Height

c.             Experience

d.            Brain size

 ANS: C

 

50.          Factors other than satisfaction that impact one’s decision to leave a current job include all of the following EXCEPT:

a.            Labour market conditions

b.            Length of tenure with the organization

c.             Organizational citizenship behavior

d.            Expectations about alternative job opportunities

 ANS: D

 

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