YouTuber : Suraj Patel Education
HUMAN RESOURCE MANAGEMENT
M.com Part 1 ( MCQ PART 2 )
Q.51. Rewards that one gets from the employer,
usually money, a promotion or benefits is called _____________________.
(a) intrinsic rewards
(b) extrinsic rewards
(c) self-motivated reward
(d) organisation reward
Ans. (b)
Q.52. Fringe Benefits are______________ .
(a) supplementary compensation
(b) base compensation
(c) merit Plan
(d) bonus
Ans. (a)
Q.53. Remuneration to blue collar workers is
called______________ .
(a) wage
(b) salary
(c) compensation
(d) payment
Ans. (a)
Q.54. When efficiency of a worker
reaches____________ he gets bonus under Emerson’s Efficiency Plan?
(a) Efficiency reaches 67%
(b) efficiency reaches 50%
(c) efficiency reaches 76%
(d) efficiency reaches 20%
Ans. (a)
Q.55. A charismatic leadership has which of the
following characteristics?
(a) Builds a strong and distinctive image for the
organisation
(b) Seeks to pick up the mood of the audience
(c) Employs a clear chain of command
(d) Takes the view that rewards and punishment motivate
staff
Ans. (a)
Q.56. A democratic leadership style has which
of the following characteristics?
(a) Split power
(b) Genuine
(c) Dictatorial leader
(d) None of these
Ans. (a)
Q.57. Performance appraisal is conducted
for_______________ .
(a) manager
(b) employees
(c) executives
(d) subordinates
Ans. (b)
Q.58. BARS is combination of______________.
(a) confidential report and rating scale
(b) forced choice method and confidential report
(c) critical incident technique and rating scale
(d) checklist and critical incident technique
Ans. (c)
Q.59. This among the followings is not a method
of Performance Appraisal,
(a) Self-appraisal
(b) Rating scale
(c) Group Appraisal
(d) 360-degree
(e) None of these
Ans. (e)
Q.60. Forced choice method is______________
(a) used to correct the tendency of a rater to give
consistently high or low ratings to all the employees.
(b) multi person evaluation method
(c) both (a) and (b)
(d) none of these
Ans. (a)
Q.61. Critical incident technique provides
__________________ basis for conducting employee’s performance.
(a) subjective
(b) objective
(c) non-quantitative
(d) none of these
Ans. (b)
Q.62. The rater gives greater weightage to
recent occurrence than earlier performance, this type of judgmental error is
known as____________ .
(a) Halo
(b) Horn effect
(c) Stereotyping
(d) Recency effect
Ans. (d)
Q.63. Which among the following techniques of
performance appraisal was developed to eliminate bias and the preponderance of
high ratings that might occur in some organisation?
(a) Confidential report
(b) Forced choice method
(c) Critical incident technique
(d) Checklist
Ans. (b)
Q.64. Ranking is:_____________ .
(a) multi-person evaluation method
(b) individual evaluation method
(c) other method
(d) all of these
Ans. (d)
Q.65. Essay evaluation method is______________
.
(a) subjective
(b) objective
(c) quantitative
(d) none of these
Ans. (a)
Q.66. The management information system (MIS)
responds to the need for___________ .
(a) electronic data processing
(b) managerial information
(c) accounting application
(d) utility billing information
Ans. (b)
Q.67. PERT and CPM are
(a) Project evaluation techniques
(b) Assignment techniques
(c) Network techniques
(d) All of the above
Ans. (c)
Q.68. A system must be composed of more than one______________
.
(a) subsystem
(b) element
(c) super system
(d) place
Ans. (b)
Q.69. Inventory is also referred to
as_______________ .
(a) stock
(b) warehouse capacity
(c) materials
(d) materials in hand
Ans. (a)
Q.70. Conciliation Officer is appointed by
central or state government to mediate in all disputes, and he is required to
give his judgement within_____________ days of the commencement of conciliation
proceeding.
(a) 10
(b) 16
(c) 15
(d) 14
Ans. (d)
Q.71. Lockout means closing down the place of
business but not the business itself.
(a) True
(b) False
(c) Partly true
(d) Partly false
Ans. (a)
Q.72. AIOE stands for______________ .
(a) All India Organisation of Employees
(b) All India Organisation of Employment
(c) All India Organisation of Employers
(d) All India Organisation of Empowerment
Ans. (c)
Q.73. A union whose members do one type of
work, often using specialised skills and training is known as ______________.
(a) Craft union
(b) Industrial union
(c) General union
(d) Federations
Ans. (a)
Q.74. The practical application of the
collaborating and compromising approaches to conflict management is known as
____________.
(a) Arbitration
(b) Negotiating
(c) Meditating
(d) None of these
Ans. (a)
Q.75. Who has given ‘Red Hot Stove Rule’?
(a) Selye
(b) Henry Fayol
(c) Douglas McGregor
(d) None of these
Ans. (c)
Q.76. In which of the following methods of
training a senior manager in an organisation assumes the responsibility for
grooming a junior person?
(a) Coaching
(b) JIT
(c) Mentoring
(d) Apprenticeship training
Ans. (c)
Q.78. Kirkpatrick Four-level Approach for
training Impact Evaluation include all but_____________ .
(a) reaction
(b) learning
(c) behavior
(d) return on investment
Ans. (d)
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Q.78. Court of Enquiry needs to submit its
report after solving the dispute within________.
(a) 10 months
(b) 6 months
(c) 5 months
(d) 12 months
Ans. (b)
Q.79. Temporary closure of a unit called from
the side of employer is known as__________.
(a) Strike
(b) Lockout
(c) Closure
(d) Shutdown
Ans. (b)
Q.80. What are the roles played by HRM?
(i) Advisory Role
(ii) Functional Role
(iii) Service Role
(iv) Specialist Role
(a) i, ii, iii
(b) ii, iii, iv
(c) i, ii, iv
(d) All of the above
Ans. (d)
Q81. Human capital is the ______________
(a) Knowledge & skill that individuals acquire through
their life & use to produce goods, services or ideas for productive
purposes
(b) Sum of people skills, knowledge, attributes, motivation
& efforts
(c) Both (a) and (b)
(d) All of the above
Ans. (c)
Q82. Organisation is-
(a) The coming together of individuals in order to attain a
common goal or purpose
(b) The rational coordination of the activities of a number
of people for the achievement of some explicit purpose or goal, through
division of labour & function & through a hierarchy of authority &
responsibility
(c) Both (a) and (b)
(d) None of the above
Ans. (c)
Q83. The attribute of a formal organisation is
–
(a) Flexibility
(b) Room for discretion
(c) Method for recognition of individual talent &
capacity
(d) All of the above
Ans. (d)
Q84. A __________ can be defined as several
individuals who come together to accomplish a particular task or goal.
(a) matter
(b) group
(c) achievement
(d) None of the above
Ans. (b)
Q85. __________ stage is characterized by the
recognition of individual differences and shared expectation.
(a) Forming
(b) Storming
(c) Norming
(d) Performing
Ans. (c)
Q86. Group roles may be classified into –
(a) Work Roles
(b) Maintenance Roles
(c) Blocking Roles
(d) All of the above
Ans. (d)
Q87._______ roles are task – oriented
activities that involve accomplishing the group’s goals.
(a) work
(b) maintenance
(c) blocking
(d) None of the above
Ans. (a)
Q88.________ refers to the bonding of group
members and their desire to remain part of the group.
(a) Cohesiveness
(b) Norms
(c) team
(d) Structure
Ans. (a)
Q89. “Managers are the basic resource of the
business enterprise”. The definition is given by —
(a) Henry Fayol
(b) Peter Ducker
(c) Dancil Goleman
(d) Hellriegel
Ans. (b)
Q90. ________ is a management process,
deductive in nature and designed to produce orderly results, not change.
(a) Planning
(b) organising
c) Directing
d) Controlling
Ans. (a)
Q91. Performance benchmarking —
(a) allows the initiator firm to assess their Competitive
position by comparing products and services with those of target firms.
(b) involves studying the leading competitor or the company
that best carries out a specific function
(c) embraces everything from staffing and productivity to
office flow and analysis of procedures performed.
d) All of the above.
Ans. (a)
Q92. __________ means that the same standard
can be applied to any organization large or small, whatever its product or
service, in any sector of activity, and whether it is a business enterprise, a
public administration, or a government department.
(a) Generic
(b) Genesis
(c) Quality
(d) Product
Ans. (a)
Q93. The key element of Responsibility Charting
is –
(a) Decisions or tasks
(b) Stakeholders
(c) Level of participation of each stakeholders in each
decision of task
(d) All of the above
Ans. (d)
Q94._______ is critical to the bank’s future
business success and the bank’s performance is linked to people development
amounting to investing in the future.
(a) Development
(b) Training
(c) Economic Welfare
(d) Compensation
Ans. (a)
Q95. Describe the Changing role of HRM?
(a) New functions are being added to HR like manpower
planning, employee development & performance management
(b) Becomes integral part of management & equally
accountable for business results
(c) HR must be actively involved in the process and
preparation of business plans & strategies and fulfillment of such plans
(d) All of the above
Ans. d
Q96. Out of the following, which one is the
difference between Leadership & Management?
(a) Management involves planning & budgeting;
Leadership involves setting direction
(b) Management involves organisation & staffing;
Leadership involves aligning people
(c) Management provides control & solves problem;
Leadership provides motivation
(d) All of the above
Ans. d
Q97. The area of group behaviour that are
addressed for teams to be effective is _____
(a) Hardworking
(b) Right mix of skills
(c) Appropriate approaches to problem solving
(d) All of the above
Ans. d
Q98. The fundamental group needs for group
effectiveness is –
(a) Acceptance & Potential
(b) Purpose & Bond
(c) Impact & Reality
(d) All of the above
Ans. d
Q99. ____ groups are formed by members who
enjoy similar social activities, political beliefs, religious values, or other
common bonds.
(a) task
(b) project
(c) command
(d) friendship
Ans. d
Q100. Formal group may take the form of —
(a) command groups
(b) Task Groups
(c) Functional Groups
(d) All of the above
Ans. d