IDOL Mumbai University important questions bank
M.com Part 1 (sem. 2)
RESEARCH
METHODOLOGY FOR BUSINESS
Q.1. Define Research. Explain its features
ANS: DEFINITION
According to The Organization for Economic Cooperation
and Development (OECD), "Any creative systematic activity undertaken in order
to increase the stock of knowledge, including knowledge of man, culture and
society, and the use of this knowledge to devise new applications."
FEATURES OF RESEARCH
1) Systematic Process:
Research is a systematic process. No research can be
conducted haphazardly. Each step must follow other. There are set of procedures
that have been tested over a period of time and are thus suitable to use in
research: The steps are as follows:
·
Formulating the research problem
·
Review of Literature
·
Define Research objectives
·
Preparing Research Design
·
Collection and analysis of data
·
Interpretation of data
·
Preparation of report
·
Follow-up of report
2) Objective and Logical / Empirical:
Researcher needs to make every possible effort to
avoid biasness in every stage of research process. In order to make research
objective and logical / empirical, there is a need to collect relevant and
accurate data to investigate into the research problem. After collection of
data, the researcher need to undertake processing of data, analyse and
interpret it and arrive at logical conclusion. So the research has to be
conducted following rigorous scientific methods and procedures. Each step in
the research has been tested for accuracy.
3) Development of Principles and Theories:
A systematic research helps to develop new principles
and theories. Such principles and theories can be useful to several
organizations to manage and deal with people and things in a better way. E.g.
Prof. Alfred Marshall used the inductive method of research in economics. On
the basis of the market analysis he framed ‘Law of Demand’. According to this
law, there exists a negative relationship between the price and quantity demanded.
When price increases, demand falls and vice versa. Another example could be,
‘14 Principles of Management by Henry Fayol’. They are developed gradually with
thorough research work. Systematic observation and experiments are conducted in
various organizations before developing them.
4) Multipurpose Activity:
Research is multipurpose activity. It helps to achieve
multiple purposes such as:
·
Discover new facts or verify old
facts.
·
Predict future events and control
such events
·
Establishes relationship between
variables
·
Develop new scientific tools,
concepts and theories
5) Basic and Applied Research:
Basic or fundamental or pure research is a research
approach that is entirely theoretical and aimed at improving or expanding the
knowledge-base of a particular field of study. The main motivation in basic
research is to expand man’s knowledge, not to create or invent something. There
is no obvious commercial value to the discoveries that result from basic
research. It does not have direct commercial objective. Applied research is
designed to solve practical problems of the modern world, rather than acquire
knowledge for knowledge sake. In other words, the purpose of applied research
is to know more about a certain real-world problem and take steps to solve it.
It has direct commercial objective. Researchers in this field try to find
immediate solutions to existing problems facing a society or an industrial or business
organization.
6) Quantitative and Qualitative Research:
Quantitative research refers to as a systematic
investigation of phenomena by gathering quantifiable data and performing
statistical techniques. Eg. Research is undertaken to find out the number of
unemployed graduates. This type of research is usually done by using surveys,
experiments, and so on. Qualitative research is used to gain an understanding
of human behaviour, intentions, attitudes, experience, etc. It is based on the observation
and the interpretation of the people. Eg. Research is undertaken to find out
reasons as to why employees remain absent from work.
7) Generalization:
When the researcher conducts a research, he/she selects
target population and from this population, small sample is selected for
collecting data. So the sample selection must be done systematically so that it
represents the whole population or the universe. The findings with this sample
is generalized on entire population/universe of research. Eg. A research is
undertaken on ‘Consumer behavior towards electronic goods of Samsung Company in
Mumbai region’ among 500 sample size. The findings of these 500 samples may be
generalized for people residing in entire Mumbai region.
8) Reliability:
It is a subjective term which can not be measured precisely,
but today there are instruments which can estimate the reliability of any
research. Reliability is the extent to which the outcomes are consistent when
then experiment is repeated more than once. If research is undertaken with
similar population and with similar procedures, If it yields similar results
each time it is called to be a reliable research. . Eg. A research is conducted
on ‘the effects of single parenting on the class performance of the children’
and the results conclude that single parenting causes low grades in class.
These results should have to be reliable for another sample taken from a similar
population. More the results are similar; more reliability is present in the
research.
9) Validity:
Validity of the research instrument can be defined as
the suitability / accuracy of the research instrument to the research problem.
Validity is the extent to which the instruments that are used in the experiment
measure exactly what you want them to measure. Some researchers say that
validity and reliability are co-related, but the validity is much more
important than reliability. Without validity, research goes in the wrong
direction.
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