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1. ____________ is a term used to describe
positive stress.
a. Eustress
b. Distress
c. Hyper-stress
d. Acute stress
ANS: A
2. ______________ is the preconceived
opinion that is not based on reason or actual experience.
a. Violence
b. Stereotypes
c. Prejudice
d. Value
ANS: C
3. ____________ is considered as the most
important agent of socialisation.
a. Family
b. School
c. Peer
d. Mass media
ANS: A
4. Values are central organizing principle
or ideas that ________________ human behaviour.
a. Govern and determine
b. Predict and determine
c. Govern and predict
d. Analyse and predict
ANS: A
5. ______________ is NOT a cause of stress.
a. Financial problem
b. Major life changes
c. Work overload
d. Good working conditions
ANS: D
6. Ethnicity gives a sense of __________ and
belonging to an individual.
a. identity
b. personality
c. spirituality
d. sociality
ANS: A
7. _________________ arises when
disagreement happens when one group disagrees with another group.
a. Intrapersonal conflict
b. Interpersonal conflict
c. Intragroup conflict
d. Intergroup conflict
ANS: D
8. The mass media can negatively influence
the individuals by displaying the content_____________.
a. Concern and respect for others
b. National integration
c. Tolerance and respect cultural difference
d. Developing a craze for materialistic needs
ANS: D
9. ______________ refers to moral and social
norms that are essentially desirable for the wellbeing of an individual, group
or society.
a. Values
b. Ethics
c. Prejudices
d. Stereotyping
ANS: A
10. ______________ is NOT a cause of
aggression and violence.
a. Frustration
b. Provocation
c. Media
d. Education
ANS: D
11. ______________ occurs when people are
unclear or uncertain about their expectations within a certain role, typically
their role in the job or workplace.
a. Role conflict
b. Role ambiguity
c. Rotating shifts
d. Work underload
ANS: B
12. _____________ is the process through
which an individual inherits the norms, customs and ideologies of the social
order they live in.
a. Value
b. Ethics
c. Socialisation
d. Stereotype
ANS: C
13. _____________ is NOT a characteristic of
Positive Stress.
a. It improves performance
b. It feels exciting
c. It motivates
d. It causes anxiety
ANS: D
14. ________________ is the quality of being
kind and generous.
a. Patriotism
b. Tolerance
c. Generosity
d. Cooperation
ANS: C
15. ____________ helps to develop the power
of concentration.
a. Physical exercise
b. Meditation
c. Social support
d. Mobile games
ANS: B
16. As a method of resolving conflict,
____________ often leads to lose-lose situation.
a. Avoiding
b. Competing
c. Collaborating
d. Confronting
ANS: A
17. As a method of resolving conflict,
____________ often leads to win-win situation.
a. Avoiding
b. Competing
c. Collaborating
d. Confronting
ANS: C
18. ______________ needs lie at highest level
of hierarchy of Maslow’s Need Hierarchy Theory.
a. Physiological
b. Esteem
c. Social
d. Self-actualisation
ANS: D
19. _______________ provides temporary relief
from the discomfort produced by stress.
a. Withdrawal
b. Assertiveness
c. Dialogue
d. Forcing
ANS: A
20. _________________ are people who conceal
their opinions and feelings and do not take an interest in conflict resolution.
a. Attackers
b. Concealers
c. Addressers
d. Confronters
ANS: B
21. ____________ are expressive and try to
criticize someone or the other irrespective of the issue of conflict
resolution.
a. Confronters
b. Addressers
c. Attackers
d. Concealers
ANS: C
22. Relaxation techniques such as
____________ activate the body’s relaxation response.
a. Watching movies
b. Eating junk food
c. Yoga and meditation
d. Playing games on mobile
ANS: C
23. ____________ is the submission of a
disputed matter to an impartial person.
a. Arbitration
b. Negotiation
c. Confrontation
d. Mediation
ANS: A
24. _____________ person accepts reality and
facts rather than deny truth.
a. Self-motivated
b. Self-actualised
c. Self-concentrated
d. Self-abandon
ANS: B
25. Physical exercise, meditation and time
management are called __________ strategies of copping with stress.
a. Individual
b. Organisational
c. International
d. Tedious
ANS: A
26. In the ____________ method, a stress
victim, under the medical guidance learns to influence symptoms of stress.
a. Networking
b. Biofeedback
c. Social Support
d. Self-control
ANS: B
27. Creating a healthy work environment,
offering sabbaticals and proper welfare facilities are considered as
_____________ strategies of copping with stress.
a. Individual
b. Organisational
c. National
d. Behavioural
ANS: B
28. Emotional support from family, friends,
co-workers will ___________ the effects of stress.
a. Sharpen
b. Harden
c. Soften
d. Not
ANS: C
29. Human beings need to belong to a group or
community is called as ___________.
a. Physiological needs
b. Safety needs
c. Social needs
d. Self-actualisation needs
ANS: C
30. ______________ needs enable a person to
realise his/her full potential and is less interested with the opinion of
others.
a. Physiological needs
b. Safety needs
c. Esteem needs
d. Self-actualisation needs
ANS: D
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