BUSINESS COMMUNICATION F.Y.B.COM MCQ PDF

 

YOUTUBE: SURAJ PATEL EDUCATION

F.Y.B.COM

BUSINESS COMMUNICATION

IMPORTANCE MULTIPLE CHOICE QUESTION

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1. Communication is a __________
A.                one-way process.
B.                 two-way process.
C.                 three-way process.
D.                four-way process.
ANS: (B)
 

2. As per Newman and Summer Communication is the Exchange of

1. Facts
2. Opinion
3. Emotions
4. All of the above

ANS: D
 
3. The whole concept of Achieving success begins with how you ________
A.   Behave
B.   Think
C.   Work
D.   All of the above
ANS: D
 
4. The term communis derived from ___________word.
A.                Greek.
B.                 Latin.
C.                 Chinese.
D.                English.
ANS: (B)
 
5-Match the following
1.    Pressures 1. Visualize future
2.    Keen foresight 2. Limited vision
3.    Vision 3. Positive growth
4.    Positive changes 4. Power of imagination

The correct answer is

1. A-2, B-4, C-1, D-3
2. A-4, B-2, C-1, D-3
3. A-2, B-4, C-3, D-1
4. A-2, B-1, C-4, D-3

ANS: A
 
6. On the _________it is possible to get immediate feedback
A.                letter.
B.                 telephone.
C.                 e-mail.
D.                fax.
ANS: (B)
 
 
7. A group discussion of a real-life situation with in a training environment is ________
A.                discussion.
B.                 listening.
C.                 case study method.
D.                all of the above.
ANS: (A)
 
 
8.The information the receiver gets is called __________
A.                message.
B.                 output.
C.                 input.
D.                source.
ANS: (A)
 
 
9. Communication is the __________of business.
A.                Backbone.
B.                 life blood.
C.                 nervous system.
D.                both (1) & (2).
ANS: (A)
 
 
10. _________ are welcome, for it is not obligatory to accept them.
A.                suggestion.
B.                 order.
C.                 courtesy.
D.                complaint.
ANS: (A)
 
 
11. ___________ refers to the special language of a trade .
A.    jargon
B.     expression.
C.     colloquialism.
D.    suggestion.
Correct answer: (A)

 
12. Audio Visual communication is most suitable for mass ________ and mass ________
A.                publicity & education.
B.                 policies & political.
C.                 save & store.
D.                Education & political.
ANS: (A)

 
13. The handshake that conveys confidence is
A.   Limp
B.   Firm
C.   Loose
D.   Double
ANS: B
 
14. Communication is the task of imparting _______
A.   Training
B.   Information
C.   Knowledge
D.   Message
ANS: B
15. The _______ of business letter is called layout.

A.               A. Body

2. Content
3. Pattern
4. All of the above

ANS: C
 
 
16. The _______ body of the presentation should be broken into short and clear units
A.   Main
B.   Middle
C.   Upper
D.   Lower
ANS: A
 
 
17. Interpretation of data is followed by __________
A.    recommendation.
B.     suggestion.
C.     conclusions.
D.    complaint.
ANS: (B)

 
18. Gray colour refers __________
A.    confidence & wisdom.
B.     cheerfulness & vigour.
C.     life & coolness.
D.    danger.
ANS: (A)

 
19. Statutory Report is ___________
A.    an informal report.
B.     not having legal sanction.
C.     always a statistical report.
D.    Formal report.
ANS: (A)

 
20. Motivation can be achieved through ___________ incentives.
A.    Monetary.
B.     social.
C.     non-monetary.
D.    legal.
ANS: (A)

21.The following is (are) non-verbal communication
A.   Facial expression
B.   Appearance
C.   Posture
D.   All of the above
ANS:D
 
22. The following is the permanent records for business
A.   Business letters
B.   Ledgers
C.   Production reports
D.   All of the above
ANS: A
 
23. Body of a letter is divided into _________ parts.
A.   1
B.   2
C.   3
D.   4
ANS: C
 
 
24. The exit communication takes place when an employee ___________the organization.
A.    enter into.
B.     learning from.
C.     both. (1 & 2 ).
D.    leaves.
ANS: (A)
 

25. Goals help us to ______
A.   Communicate
B.   Success
C.   Work
D.   Motivate

ANS: A

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